How did I get a virus after using Windows Live OneCare Scanner and I have McAfee Security Suite and Firefox is
l had to end up calling Dell Software Tech Support and paying $150.00 for
them to remove a virus. This past week l have scanned with Windows One
Care and McAfee daily- l am the only user of this machine and l do not
ever search/open anything weird. l am not a very computer literate person
and l am afraid that l will get ''hacked'' cuz l am stupid- so security is
really important to me. There was one thing that l did: a few days ago, l
noticed my security ''seal'' formail was not in existence (as it had been for a good while) but l still signed in anyway (l know, do not say it). A whole bunch of times.1) Why did not my scanning pick something up, 2) how can this happen when l have Firefox, 3) all l really want is a good way for me to take care of my computer (l am addicted and on it all the time), could some kind and knowledgeable person suggest a schedule of tasks l could do to prevent such things from happening again? l cannot afford such costly mistakes. l love Firefox and now never use IE. l am sorry this is long winded. l am so upset and really would appreciate your input. Thanks. PS- Is McAfee enough for me? Do you like Kaspersky or AVG ? so far everyone, many thanks- I am going to obey all these- my downloads seem to be scanned for viruses already, prior to my opening them because l am told ''No Viruses Detected''
I would suggest replacing McA with the best--Gdata total care
2010 (free 30 day trial) and use malwarebytes and superantispyware as on
demand scanners weekly. Always update first-then scan. For safe browsing
use Sandboxie . Use ccleaner to eliminate history and
cookies.http://gdata-software.com/online-shop/anti-virus-produkte/shop/46-private-users/963-g-data-total-care-2010.html
That is great you got use of the computer back - but your
missing one important note...what virus did you have ??..could have
removed the virus yourself with the free removal tools available..sorry to
see you had to spend $150..
Well I cannot say how & if you got a virus, but I can offer you
some good advice.
First off, forget about the One Care Scanning Service from Microsoft
They are discontinuing it & the end of this month, so don't waste ur
money. It usually does not detect infections. Uninstall it from ur
programs. As far as comparing Firefox & IE. IE 8 is the most secure, although it is new & does not work well. Either way there is not to much to worry about with ur choice of browsers. I would recommend the Newest version of Firefox because Microsoft is having a lot of problems with IE. It is a matter of preference no really security in this aspect. McCaffe is a great program. It should automatically update ur definitions but do it manually every day to hit update. New viruses come out every day so you need the most up to date definitions for a good scan result. There are two scan types: a quick scan & a full scan. Now depending on the situation you get to choose. If ur computer is behaving strangely like very slow, programs or files you did not add are on ur computer, pop ups, changing ur home page or redirecting without ur permission to different websites then run a full scan. Now as far as prevention, I think this is the best way & what I do. When I download anything. I scan it with MCCAfee first. Right click on ur desktop, select new, new folder & name it ''Downloads to Scan For Viruses'' Now whenever you download ANYTHING, save it there. Then right click the closed folder & hit the MCCaffe logo where it says ''scan''. This will quickly scan the contents & files in the folder. Kapersky is excellent & and so is AVG Free, but if you have more than one virus software programs installed they will conflict & not work so you have to pick one. Since you paid for McCaffe I would say use that. As far as hacking ur protection against that is a firewall. Windows comes with a firewall & so does McCAfee. Go into ur McCaffe settings & check to see if you firewall is turned on. If it is off turn it on. Of course there is no guarantee you wont get hacked but this lessens ur vulnerability. Hopefully that helps. Let me know. Kaja
i have had a virus too. it was the trojan virus and the worm. I
install Mcafee. It then did a scan. it did not pick up anything the first
time. Then the next day it had stopped the viruses. It also depends if u
had your firewall enabled. Because when u had install the anti virus
software it might had disabled the firewall. You should check your
firewall settings
My preference is Avast ( and it is free!) -I used to use AVG
(Good, but too much messing around. I never use McAfee or nortons . I
normally uninstall it after the purchase of a new machine - Also install
Spybot Search and Destroy (Free)Firefox is okay, but make sure you have
ticked the right settings for you !
no anti virus program is 100% .. most are just reactive.. ie
they find a virus in the ''wild'' they examine it.. then they create a
check for it & if possible a removal.. but this is only possible after the
virus has been isolated & researched. till then ur detector might not
detect it (some checkers check for suspicious activity.. not specific
virus).. so
nothing is as effective as you being carefull & using common sense. put ur web browser security settings to not run scripts not run java etc.. unless the only sites u open are cnn.com .. .com etc .. big established commercial sites.. like fortune 500 companys that wont go aroudn giving people virus. antivirus are ok for a last defence.. but you should never knowingly put one to the test.. by risky behaviour on the net..
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